Q: What if my dog had a bad haircut elsewhere?

We offer a â€œCute Cutâ€ guarantee. If you're not happy with a previous grooming, we will fix it for you at no additional cost.

Question 1

What services do we offer?

Accepted Answer

At Splash and Dash, we provide a wide range of professional dog grooming services, including baths, haircuts, nail trims, ear cleaning, puppy styling, breedâ€‘specific styling, facials, and pawdicures. We also offer wellness services like aromatherapy baths and skin/coat treatments, and our boutique carries premium pet products.

Question 2

How do we book an appointment?

Accepted Answer

You can easily book an appointment online through our website. Simply fill out the booking form to choose your preferred date and time, and we will send you reminders via text and email to keep you updated.

Question 3

Do we offer membership options?

Accepted Answer

Yes! We offer an Unlimited Bathing & Brush Membership with monthly pricing, giving you access to regular spa treatments and other perks that help keep your dog clean, healthy, and fresh.

Question 4

What is our approach to safety?

Accepted Answer

Your dog's safety is our priority. Our staff is fully trained to ensure a safe, clean, and comfortable environment during the grooming process, so you can rest assured your pet is in good hands.

Question 5

What if my dog had a bad haircut elsewhere?

Accepted Answer

We offer a â€œCute Cutâ€ guarantee. If you're not happy with a previous grooming, we will fix it for you at no additional cost.

Question 6

Do we require vaccinations?

Accepted Answer

Yes, we require proof of current rabies vaccination (and other required records) before performing any services. This ensures the safety of all pets in our care.

Question 7

Are there any forms required before grooming?

Accepted Answer

Yes, we ask clients to sign liability waivers, and pets over a certain age may require an additional waiver before their first grooming appointment.

Question 8

What if my pet has health or medical issues?

Accepted Answer

If your pet has any health or medical conditions, please let us know. We'll take extra care to ensure your pet is comfortable and safe during their grooming session.

Question 9

Where can I find a Splash and Dash Groomerie & Boutique near me?

Accepted Answer

We have many locations across the U.S. and Canada. You can easily find the nearest Splash and Dash salon by searching for your ZIP code on our locations page.

Question 10

How can I contact you?

Accepted Answer

For any questions or assistance, you can reach us through our online contact form, or simply give us a call at our corporate number listed on the contact page.

Charlotte Locations

SouthPark

MoRA